We’ve written this list of guidelines helping our customers prepare a plan of digitalizing their existing offline business.
During the consultation process they have shared with us their pain points and worries, previous experience, and concerns. This allowed us to combine their input and outline a list of important contexts for decision-making.
28 Mar 2020 3 minutes read updated on: 28 Apr 2020
This article has been published more than 1 year ago. Some information in it may no longer be up to date.
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We’ve written this list of guidelines helping our customers prepare a plan of digitalizing their existing offline business.
During the consultation process they have shared with us their pain points and worries, previous experience, and concerns. This allowed us to combine their input and outline a list of important contexts for decision-making.
Without further a due, the list:
- All roads lead to online. Offline-only business will soon fade from the market.
- The worst thing you could do to your business is consider the IT budget an expense. This is a calculated investment in IT tools that will generate future revenue.
- Not the full extent of product experience existing on the market may be applicable prior to a deep analysis of compatibility to your business case.
- It is crucial to understand which user needs require machine assistance and digitalize only them. Avoid attempting to automate each and every intricate user process, forcing them under the rules of a machine.
- Make use of cutting-edge and innovative technologies while your competition struggles keeping their legacy products up-to-date.
- Be prepared to make sudden changes to your product as dictated by the market and users right after the launch. Even if the product owner considered it to be impeccable and complete.
- Despite the sudden changes in market and user needs, it is important to understand that it’s possible to predict these needs beforehand. This will alleviate unnecessary expenses of the trial and error approach. Engineering already provides such risk control methods.
- Approach IT development as a complex, multi-stage, and long-term process. Instead, take such engineering decisions in regards to tools and strategies that facilitate less costly progression of the product to its next stage while maintaining the investments made during the previous stage.
- It is unlikely machines can fully replace people. However, you can delegate mundane and routine tasks that require precision to machines. This will allow your personnel to become more creative and proactive, relieving them from learning and overviewing monotonous processes.
- Utilize the capabilities of online tools to scale the business: be available for users and partners from all around the world 24/7 and quickly process vast amounts of information to take the right decisions.
This,
of course, is just the start of this list, and we would be happy to
discuss and extend it with fellow engineers and business analysts. Reach
out to us and let’s develop solutions that we are all desperately in
need of.
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